Shipping & Return

Shipping Information

• Orders will generally be shipped within 2~3 business days after receipt of full payment depending on the availability of goods. Orders placed on weekends or holidays are processed on the next business day

• We'll adjust invoice if

1) S&H was not charged on original invoice

2) Shipping method changed (including wrong shipping method selected)

3) Additional order is placed.

• The customer is responsible for all additional shipping costs from incorrect addresses or refused shipments.

• The correct amount will be charged to your credit card when there is an adjustment on the invoice.

• Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless otherwise specified.

• A single order may not be shipped to multiple shipping addresses. We do not ship APO, FPO, and PO Box addresses in the States.

• We offer shipping by FedEx Ground and 2nd Day for domestic purchases.

• We ship worldwide except some restricted countries imposed by the U.S. Government such as Cuba, Iran, Iraq, Libya, North Korea, Sudan, Afghanistan, Angola, Rwanda, and Syria. Invoices do not include duties or other taxes. We use USPS for international shipments unless specified by the customer. Please contact us for more details.

Return Policy

• All sales are not subject to a refund. In some cases, only merchandise exchanges or store credit may be issued

• If an order cancellation is needed, a written request to the manufacturer must be approved before any order can be cancelled.

• All returns will not have a restocking fee for 7 days if the returned merchandise is returned in unopened condition with the manufacturers' seal.

• If the package is returned in opened condition, there is a minimum of a 10% restocking fee.

• 20% restocking charge on ALL RETURNED GOODS FOR CREDIT after 7 days.

• It is the customer's responsibility to bring the products to our facility for exchange.

• No store credit is issued after 15 days  (Absolutely NO returns for special orders).

• $25.00 charge for any returned checks.

• Claims for any damage must be made within 2 days upon receipt of merchandise and all items returned for credit must be in the original packaging with all parts included.

• Price on the invoice does not include shipping and handling fees.

• Shipping and handling charges are non-refundable. (Including but not limited to all refused and unaccepted packages.)